Q. Can the brackets for the jacking point be fitted to my caravan or trailer?
A. Yes, almost all caravans built over recent years have a cross-member at the rear of the axles strong enough to accommodate the brackets, which must be welded on. However, over the last couple of years, the majority of caravan manufacturers have fitter the brackets which create the jacking points for Trail-A-Mate as standard equipment.

Q. If I purchase a Trail-A-Mate, do I need to buy a separate jack?
A. No, the Trail-A-Mate is designed to be used as both a jockey-wheel and a jack, minimising the need to carry unnecessary equipment on holidays with you.

Q. Will Trail-A-Mate lift me six metre caravan?
A. Yes, Trail-A-Mate will lift a six metre caravan high enough so you could change both wheels on one side of the caravan at once should you have to. However, it is recommended should you have to change both wheels together, the caravan should be supported using appropriate vehicle stands.

Q. But my six metre caravan weighs over 2 tonne fully loaded, can I still use the Trail-A-Mate?
A. Yes, Trail-A-Mate has a safe working load of 1000kgs. When you are jacking using the Trail-A-Mate, you are not lifting the entire weight of the caravan, you are lifting approximately 1/3 or less of the vehicle weight at each of the jacking points.

Q. If I get a flat tyre, will I still have to climb underneath the caravan to jack it up?
A. No, Trail-A-Mate is designed so that it is operated from a standing position, using a minimum amount of effort, preventing you from having to climb underneath your van, making it not only easier, but a much safer option.

Q. How high will my Trail-A-Mate lift fully extended?
A. The Trail-A-Mate has the capacity with the base plate fitted, to lift from as low as 6 inches (150mm) above the ground to a height of 20 inches (500mm) in one straight lift.

Q. I have a limited mechanical knowledge, what happens if something goes wrong with my Trail-A-Mate?
A. Trail-A-Mate has been designed so that even a person with a very limited knowledge of hydraulics could repair the unit by following some very basic instructions.